Guest Messaging – SkyTouch Technology
Looking for a solution that adds that personal touch to your property? Our guest messaging /CONNECT integrations let your property directly contact guests before, during, and after their trip. Using…
Guest Messaging – SkyTouch Technology
Looking for a solution that adds that personal touch to your property? Our guest messaging /CONNECT integrations let your property directly contact guests before, during, and after their trip. Using…
Understand the Hotel Guest Journey to Enhance Experience
Everything in hoteliering is dynamic. The practices of yesterday are no longer relevant today. Back in the past, accommodation businesses wouldn’t bother to dig deeper and gain insights into their…
How to give your guests their most memorable stay & exceed guest expectations
It’s one thing to meet customer expectations, and quite another to exceed them. Guest satisfaction is the ultimate indicator of success for hotels, restaurants, and other hospitality organisations since it…
How to create memorable guest experiences
The guest experience has become more than just upgrades and fancy espresso makers in rooms. It’s become a phenomenon that touches every aspect of travel. For example, the amount that…
Proactive Communication is Key To Great Guest Experiences
Responding to guests’ requests and needs is at the heart of hospitality. However, a reactive approach doesn’t cut it anymore. Many hoteliers are now embracing a more proactive approach to…
5 Emails You Should Be Sending Every Guest • WebRezPro
From booking through to check-out, hotel emails are an extension of your front desk, providing information your guests need and opportunities to enhance their stay, and making them feel valued.…
6 Ways to Improve the Guest Experience and Online Reputation in 2023
During ReviewPro’s recent webinar, Using 2022 Data for 2023 Planning, Danica Smith, Director of Product Engagement, shared tips and insights for using the latest review data to improve the guest…
How Safir Hotels Leverages Automation to Improve the Guest Experience
During ReviewPro’s webinar, The New Hybrid Hotel: Staff & Technology Working in Tandem, we invited Shazia Nazir, Corporate Manager, Guest Intelligence at Safir Hotels & Resorts, to share how her…
How Vintage Hotels drives guest engagement with Ivy, Revinate’s text messaging solution
The manufacturer Classic Resorts, owned by Lais Lodge Qualities Restricted (LHPL), is a selection of luxurious motels in Southern Ontario, Canada. Found in the coronary heart of wine state in…