Guest Messaging – SkyTouch Technology

Penni Schewe

Looking for a solution that adds that personal touch to your property? Our guest messaging /CONNECT integrations let your property directly contact guests before, during, and after their trip. Using this modern amenity, your guests will be able to connect with your property on a deeper level, giving a friendly and welcoming avenue for them to provide immediate feedback.

Did you know that 73% of hotel guests prefer text-based communication over more traditional forms of communication? Engaging with guests in a preferred manner allows your guests to feel like their needs are met not just in their room but also in their experience. A guest messaged your property about the great experience they had and provided positive feedback? Send them a text link to submit a review on various online platforms! Want to connect with guests on future trips? Send them exclusive offers for future stays as incentive for signing up for text messages. All of these solutions can enhance the visitor experience and your property’s level of service all through connecting directly to the guest via text and SMS messaging.

Want to learn more about our guest messaging /CONNECT partners? Reach out to our Customer Success Managers at [email protected] to learn more about the variety of options and plans that can be hosted on SkyTouch Hotel OS!

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