A confluence of engineering, governing administration cooperation and medical expertise arrived together to retain Parrot Cay open up for the duration of the pandemic. Here’s how they did it:

Como Parrot Cay, Turks and Caicos Caribbean islands
Courtesy Como Motels and Resorts
“Do you want to see some thing ridiculous? Glimpse listed here.”
Jimmy the tour guidebook plunges his bare hand down into crystal distinct saltwater to grab the silky tail of a newborn nurse shark, who’s been gliding beneath the shade of wild mangroves all morning, munching its way by means of a live buffet of conch shells and spiny sea urchin, entirely nonplussed by the existence of our huge and lumbering kayaks. The good news is, the shark swims away as well speedily for Jimmy, who has far better luck snatching slimy jellyfish and pissing sea slugs up from their sleepy sandbar for the demonstrate-and-inform portion of our tropical eco-tour.
Additional abundant in wildlife and marvel than any guy-produced aquarium, the turquoise channels, mangrove-shaded flats, and shallow reefs bordering the 40 Turks and Caicos islands have a staggering purely natural magnificence unmatched, in my look at, by any other Carribean atoll.
Past splendor, these islands also declare the most coveted attribute in the post-Covid earth: relative basic safety. The British abroad territory’s capable containment of coronavirus permitted the nation to reopen to international website visitors last July. As of this publication, according to the country’s tourism board, the variety of hospitalized COVID-19 sufferers in the Turks and Caicos is one particular. Since the onset of the pandemic, the region has claimed 2,421 whole conditions of Covid-19. For the possibility-averse global traveler, this is about as risk-free as it’s likely to get.
COMO Parrot Cay in the Turks and Caicos
Courtesy COMO Parrot Cay
Located 575 miles south-east of Miami, where by the unmasked and unruly however plague the sweaty flip-flop of an intercontinental airport and its pandemic-weary workers, a true escape awaits. It is termed COMO Parrot Cay, the private island-turned-resort owned by Singapore’s billionaire electric power few Christina Ong and Ong Beng Seng. Nestled between thick groves of sea grapes, beneath the shade of coconut palms and royal poinciana trees, this colonial estate is distribute out alongside four miles of gentle white sand and turquoise waters as considerably as the eye can see. With 45 airy, white-on-Balinese wooden rooms and suites and nine non-public seashore homes, social distancing is basically crafted into the working experience. Want to e book a personal evening meal on your possess stretch of seashore, or snorkel all working day without having looking at another soul? It is not a difficulty.
The catch is obtaining below.
You have bought to lower by means of a great deal of demanded crimson tape, like in-human being health practitioner visits to administer mail order PCR exams (which should be taken in just five days of arrival). You must obtain travel insurance plan which covers COVID-19 professional medical charges and complete hospitalization, doctors’ visits, prescriptions, and air ambulance costs — but not essentially accommodations (protection amounts vary relying on which of these 13 shown providers you choose). You will have to also post a government software by using the “TCI Confident Portal” for acceptance in advance of even wondering about which bathing suits and summer months novels to pack.
It all tends to make for a stressful couple of days prior to takeoff, but usually talking, this is the fact of worldwide travel post-Covid. You should really assume a gauntlet of pandemic pre-screenings and advertisement-hoc laws, and the Turks are no exception. At some stage in the method, you are likely to speculate regardless of whether all the prep is truly worth it. It is, and then some. Each and every hurdle you have to soar can make the working experience appear all the additional secure and protected at the time you get there — since absolutely everyone in your 6-foot radius has been leaping hurdles as well.

Sundown in Parrot Cay, Turks and Caicos
Courtesy COMO Parrot Cay
This form of excursion also has a important effect on the nearby economy and resort staff, a lot of of whom are born and bred islanders. “I obtained my very first shot on Jan 13th, since the govt regarded as tourism staff members essential workers. Tourism is really the only supply of economic system listed here. When the country reopened in July, Individuals ended up tired of lock down and Europe was not an selection. But what really aided us reopen was our ‘we’re in this together’ method,” claimed Atilla Cimsit, a hospitality-sector veteran now doing the job as COMO Parrot Cay’s director of guest practical experience.
Sitting on the sun-baked balcony of the resort’s modern Italian restaurant, Cimsit described how he saved just about every single staff on the payroll (327 staffers, which include 127 on Parrot Cay, and about 200 in North Caicos and Providenciales), and how limiting potential to a maximum of 50 attendees served continue to keep Covid at bay. It’s a unusual good results story after a year marked by catastrophic devastation for the travel market. But by April 2021, COMO Parrot Cay was reserving the “best revenues in the resort’s history.”
Needed Actions
- Create tech to display screen incoming passengers — This doesn’t automatically have to be ‘hi-tech.’ It just has to be workable, coherent, and relevant to all parties involved. That’s why, prior to the building of the internet site, government officers achieved with the tourism association to prepare for the country’s reopening. “As our members make up the extensive the vast majority of the area resorts and villas on the islands, the authorities asked for protocol strategies from [us],” confirmed Sonia Simmons, communications manager for the Turks and Caicos’ Lodge & Tourism Affiliation. The final result is the TCI Assured Portal, developed by Amber Improvements Limited and owned by the govt of the Turks and Caicos Islands. In this scenario, cooperation and communication designed reopening feasible.
- Deliver on-home Covid assessments — By partnering with Grace Bay Health care in neighbording Providenciales, COMO Parrot Cay been given government acceptance to accomplish antigen checks on residence. This became needed after the U.S. and Uk declared pre-arrival screening prerequisites the place vacationers ought to display evidence of a detrimental viral examination administered within just a few times of journey. Now COMO Parrot Cay is just one of the 12 certified antigen testing web-sites in the Turks and Caicos. Grace Bay professional medical personnel administer the checks and process the paperwork although the vacation resort supplies visitor rooms solely utilized as clinics for tests.
- Rotate personnel in circumstance of quarantine — Adopt a Workforce A and Crew B mentality, primarily in dining establishments. If an individual tests constructive, the entire workforce demands to be taken out of procedure for a time period of quarantine, although the other team sterilizes the premises and moves in. For this to go efficiently, it aids if management reserves a handful of guest rooms for just-in-scenario quarantines, which safeguard both equally visitors and personnel.
- Prevent layoffs at all costs — Any one with a crucial eye will scoff at this measure. Of system a billionaire-owned resort can stay clear of layoffs. I really feel you, but when pent-up travel demand hits motels, as is previously happening, it seriously assists to have professional, certified staff able to strike the ground jogging. “When we arrive out, we’re likely to want each individual staff member to conduct. We did not have to get worried about bringing new folks in and instruction them. It was simple to get back again to standard, and everybody continue to wears a mask,” adds Cimsit.
No matter of wherever you opt for to remain in the Turks and Caicos, be it the simple singles favourite Club Med in Provo, COMO Parrot Cay for the healthful foods and good spa, Amanyara for the peace and peaceful, or the new Ritz-Carlton (opening in Grace Bay this July) — the principal attract is the sheer beauty of the spot and its men and women.

Kayaking in the flats around Parrot Cay with Jimmy (2021).
Image by Jennifer Leigh Parker
Acquire Jimmy, for instance. A born and bred islander, he’s labored for COMO Lodges and Resorts for 15 yrs. He is aware of every little thing there is to know about the flora and fauna of this put, from the ideal fishing holes for bonefish to the warmest resting rocks for curly-tailed lizards. There is not a mangrove channel in these pieces he has not fished by hand, and he can convey to you really considerably nearly anything about these islands you could maybe want to know. Now, he’s creating his personal house on North Caicos island. Like so numerous of the COMO staffers, who are significantly very good at what they do, you just can’t help but be pleased for him.