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Partnership amongst Flexkeeping and Shiji’s ReviewPro enables hoteliers to stick to up on guest comments and requests successfully to supply a greater visitor expertise.
21st of April 2022, Barcelona: ReviewPro, a Shiji Group model, and Flexkeeping, the hotel team interaction and housekeeping computer software, husband or wife up in supporting hoteliers to make day-to-day activity management more efficient and improve the visitor practical experience.
The new integration concerning ReviewPro’s Visitor Expertise System and the Flexkeeping remedy offers a seamless two-way link, allowing hoteliers to take pleasure in entire visibility of guest comments administration updated in true-time on both of those platforms. Popular customers can now look at jobs coming from testimonials, surveys, and messaging discussions on the ReviewPro system right in the Flexkeeping system. What is far more, any updates designed via possibly just one of the methods clearly show up on the two platforms. Comprehensive visibility encourages prompt resolution for guests, and superior visibility of employees KPIs for administration, as very well as maximization of tech financial commitment for brands.
“The integration with ReviewPro is anything Flexkeeping has been wanting ahead to for a extremely prolonged time. We join and streamline two pieces of functions that are certainly critical to every single lodge: authentic-time visitor satisfaction opinions with genuine-time interaction throughout all departments. It is an integration that not only understands the link between visitor fulfillment and everyday functions, but delivers this relationship to the forefront so that hotel supervisors can make positive they keep on leading of it at all situations.” Luka Berger, CEO at Flexkeeping
“Our intention is to make the lifestyle of hoteliers much easier, so they can better provide their company. A seamless exchange of data between their tech platforms is vital to better operations. We are delighted to spouse up with Flexkeeping in purchase to lower system switching for our customers, drive staff performance, and of class assist hoteliers to deliver even greater assistance for guests.” Michael Kessler, CEO at ReviewPro.
Rewards of the ReviewPro and Flexkeeping Integration
As a lot of resorts are digitizing and automating operational procedures, integrations are essential to retaining processes uncomplicated and user-pleasant. Some of the major added benefits of the integration concerning Shiji’s ReviewPro and Flexkeeping are:
- Unified to-do lists – As a substitute of controlling several to-dos on various platforms, all duties look on a person dashboard, encouraging rapid motion, so no visitor ask for receives disregarded.
- Supports guest feedback management strategies – all guest feedback that requires motion will bring about an automated circumstance creation visible on both of those platforms.
- Supports guest messaging approaches – No need to have to manually log aspects or talk to the visitor for a lot more info, as ReviewPro’s chatbot collects all the guest facts desired to make a job and sends it around to the right division.
- Simplified login administration – info travels seamlessly from one particular system to another, relieving your workforce from managing various logins and platforms in their working day-to-day jobs.
- Resolution analytics – thanks to the two-way integration concerning Shiji’s ReviewPro and Flexkeeping, the resolution analytics on the ReviewPro platform will mirror proper and up-to-date details.
Consumers who want to know a lot more about the ReviewPro and Flexkeeping integration ought to get hold of their account supervisor for a lot more data.
ABOUT REVIEWPRO
ReviewPro, a Shiji Group manufacturer, offers around a decade of working experience and expenditure in innovation to assure we proceed to be the benchmark in the hospitality sector. Our cloud-based Guest Expertise Platform incorporates Lodge Reputation, Visitor Surveys, Situation Administration, and Messaging Automation. Shiji’s ReviewPro owns the market-regular online popularity rating, the World-wide Assessment Index™️ (GRI), a propriety algorithm dependent on overview facts collected from +175 OTAs and overview internet sites in +45 languages. With in excess of, 60,000 institutions in +150 countries, Shiji’s ReviewPro offers the technology, help, and schooling to empower hoteliers to be superior.
For additional info, remember to visit: www.reviewpro.com
For push contacts: [email protected]
LinkedIn: https://www.linkedin.com/corporation/reviewpro
ABOUT FLEXKEEPING
Flexkeeping is the most detailed lodge housekeeping and workers collaboration program. It automates daily hotel operations from group interaction, preventive maintenance, and visitor provider supply to every day recurring jobs, checklists, and housekeeping schedules, optimizing working day-to-day functions by up to 40%. Flexkeeping is very best known for its finish set of housekeeping automation instruments, a greatest-in-class person interface, and a strong management reporting system.
For additional information and facts remember to take a look at: www.flexkeeping.com
Linkedin: www.linkedin.com/company/flexkeeping/
Find out additional about how ReviewPro, a Shiji Group Manufacturer, can support your business enterprise:
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