Home / Travel Sites / ReviewPro & SHR Integrate to Maximize Guest Survey Data| ReviewPro

ReviewPro & SHR Integrate to Maximize Guest Survey Data| ReviewPro


Two-way integration among Shiji’s ReviewPro and SHR maximizes visitor comments by reducing complexity.

SHR and ReviewPro integration

May possibly 11, 2022 – Barcelona ReviewPro, a Shiji Team model, which delivers hospitality with the top Guest Encounter System, now integrates with Sceptre Hospitality methods (SHR), the hospitality resolution dedicated to improving upon the visitor encounter and driving revenue together the visitor journey. The integration with Shiji’s ReviewPro aims to improve and boost visitor opinions administration.

The API integration between SHR’s Maverick system and ReviewPro’s Visitor Surveys permits prevalent consumers to send automatic surveys making use of serious-time guest data from the hotel’s PMS. Guest responses been given by means of the ReviewPro survey feed into the hotel’s CRM many thanks to the integration. This blend of methods usually means that hoteliers attain fast insight into the visitor working experience at distinct phases of the guest journey

“This new API integration amongst the Maverick CRM and ReviewPro’s guest knowledge and reporting devices represents a further extremely precious addition to the scope and sophistication of our Maverick platform,” mentioned Amanda Milam, Integration Manager for SHR. “ReviewPro’s survey information is presently very handy to lots of of our prospects and is their go-to methodology for amassing post-continue to be guest surveys it will be even extra insightful to them when that details lives organically within just the Maverick CRM and is updated in authentic-time.”

“We’re excited to integrate with SHR and generate much more effective visitor communication with a seamless visitor details collection, and enabling segmentation dependent on visitor feedback. This API integration displays how know-how partners can get the job done alongside one another for the gain of all, such as the guest, of program. Less complicated entry to our shared knowledge means deeper insights, more quickly action, and at some point improved visitor experiences.” claimed Michael Kessler, CEO at Shiji’s ReviewPro.

Positive aspects of the SHR and Shiji’s ReviewPro Integration

  • Actual-time updates on keep lists: visitor facts flows quickly involving the SHR and ReviewPro system by means of API, making sure stay lists on the ReviewPro system are up-to-date in true-time without the need of handbook intervention from team.
  • Automate visitor responses across the visitor journey: ReviewPro’s in-continue to be and put up-continue to be surveys are mechanically sent to company, for enhanced company recovery and visitor pleasure insights.
  • Individualized guest conversation: leverage visitor gratification details on your CRM to greatly enhance guest profiles and further more phase sending lists for a lot more personalised interaction.

Clients who want to know additional about the integration involving Shiji’s ReviewPro and SHR want to get in touch with their Account Manager.


Sceptre Hospitality Methods (SHR) delivers options for inns to make improvements to visitor satisfaction at every touchpoint – from internet marketing, reserving, and on-house expertise – whilst driving revenue every action of the way. Much more than 2,000 hotels close to the planet rely on Windsurfer CRS to optimize their channel combine, Maverick CRM to personalize their guests’ experiences, or Wave RMS to increase revenue and profitability. Headquartered in Houston with places of work in Barcelona and Singapore, SHR deploys deeply built-in, cloud-primarily based software program designed in an open up, API-initial framework that minimizes the price tag, time and advancement do the job connected with connecting systems. Understand extra at


ReviewPro, a Shiji Group brand, presents about a decade of encounter and financial commitment in innovation to be certain we go on to be the benchmark in the hospitality business. Our cloud-based Guest Expertise System incorporates Resort Status, Guest Surveys, Case Management, and Messaging Automation. Shiji’s ReviewPro owns the marketplace-common on-line name rating, the World wide Evaluation Index™️ (GRI), a propriety algorithm primarily based on assessment data gathered from +175 OTAs and evaluate sites in +45 languages. With about, 60,000 establishments in +150 countries, Shiji’s ReviewPro delivers the technology, support, and education to empower hoteliers to be far better.

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