Reputation & Revenue: Putting a Price on Guest Satisfaction

Penni Schewe 16/04/2022 1:13 AM 2 minutes read

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Investigation has extensive explained to us that popularity drives profits, but did you know that earnings management can also drive popularity?

On the one particular hand, guests are on the lookout at the latest reviews to gage a hotel’s current supplying and whether they must make a scheduling. On the other hand, prices affect the guest’s anticipations, and inns have to have to be ready to deliver or publish-stay assessments will not appear good.

In our next webinar hosted together with Thoughts, we discover the relationship amongst name administration and revenue management and how resorts can synchronize facts, metrics, and procedures to travel greater visitor gratification and profitability.

Join a Panel of Gurus on Standing & Earnings

Daniel Craig, founder of ReKnown, will be our host and give us an overview of the newest overview and earnings effectiveness info.

Kris Leszczynski, Group Typical Supervisor, Service Functions at Edwardian Team, will be part of the panel to share his insights on how to mix income and reputation data to generate bigger profitability.

From Tips, Digna Koler Martinez, Director Market Consulting, will sign up for to clarify how to synchronize reputation and revenue info, metrics, and processes to push better visitor satisfaction and profitability.

Finally, we will also be hearing from Danica Smith, Director of Products Engagement at ReviewPro on how motels can use visitor intelligence details to optimize pricing, positioning, and income initiatives.

Subject areas include things like:

Highlights from the most recent evaluation and income performance details
Transferring towards a more granular, dynamic, and holistic earnings management
Utilizing guest intelligence knowledge to improve pricing, positioning, and earnings initiatives
How to assure profits initiatives assist operational excellence
The job of technological know-how in integrating standing and revenue information and procedures