About a 7 days ago Arne Sorenson tragically handed away soon after a fight with pancreatic cancer. He experienced been CEO of Marriott since 2012, only the 3rd CEO of the business ever, and the initially CEO with out the very last identify Marriott. As promised, the resort large has now introduced his alternative.
Anthony Capuano appointed Marriott CEO
Marriott’s Board of Directors has currently declared that Anthony “Tony” Capuano has been appointed Marriott’s fourth Chief Executive Officer (CEO) ever, efficient immediately. He will also be part of the company’s Board of Administrators.
Capuano was previously Team President, Worldwide Advancement, Structure and Operations Providers. Capuano is 54 many years previous, and has been at Marriott since 1995. For some context on his profession:
- He graduated from Cornell’s School of Resort Administration in 1987
- He joined Marriott in 1995 on the Industry Preparing and Feasibility staff
- In between 1997 and 2005, he led Marriott’s total company growth efforts in the Western United States and Canada
- In 2008, his tasks for development endeavours expanded to involve North The united states, the Caribbean, and Latin The united states
- In 2009, his tasks for growth attempts expanded globally
Anthony Capuano, Marriott’s new CEO
What JW Marriott & Capuano are declaring
JW Marriott, Executive Chairman and Chairman of the Board, mentioned the following about Capuano’s appointment as CEO:
“Tony has played a crucial function in Marriott’s expansion in excess of the past 10 years. He will be a terrific leader as we keep on to advance our expansion tactic when also navigating the market place dynamics of the COVID-19 pandemic. He functions thoughtfully and pragmatically with our proprietor and franchisee neighborhood and has been steadfast in making sure Marriott delivers operational excellence and elevated customer encounters at our attributes. Tony has a deep appreciation for Marriott’s hundreds of associates who in the long run supply on our client and brand name guarantee and I know he will be a wonderful steward of our culture. Together with Stephanie in the purpose of President, and the rest of our outstanding management workforce, Marriott could not be in greater fingers.”
Meanwhile Capuano reported the following about his new part:
“I am honored to be appointed to take the helm of Marriott, but it is a bittersweet second. Arne was a mentor, a champion and a good friend to every member of his near-knit management crew. It is since of Arne’s endeavours that we are geared up to transfer ahead with this changeover. Together, we will progress the system we have in area, which is laser-centered on recovery, enlargement, providing prospects for our associates, protecting constructive relationships with our proprietors and franchisees, delivering safe and sound and ground breaking experiences for our attendees and shoppers, and building worth for our shareholders.”
My first impressions of Marriott’s new CEO
Let me start off by indicating that I wish Capuano all the best in his new job. I had in no way listened to of him prior to this announcement, so I just cannot judge him individually, but instead can only go off the corporation he has labored for, and what he has been responsible for.
A few matters stand out:
- It is not surprising to see Marriott decide on an individual who has been at the organization for above 25 decades, specified that it’s a company that really a lot encourages from within just individually I desire we’d see some contemporary leadership at the business, possibly from the Starwood aspect, or from outdoors the corporation completely
- With this appointment I’d hope it to be business as common, and that Capuano will not be rocking the boat as well a lot
- JW Marriott credits Capuano for Marriott’s supply of “operational excellence and elevated buyer encounter,” which doesn’t give me significantly hope, due to the fact personally that’s not how I’d explain the Marriott experience from a guest standpoint
- Capuano’s occupation was all about international improvement on the a single hand, Marriott has grow to be the biggest lodge team in the planet under his management in that area, while on the other hand, I simply cannot accurately contact Marriott’s current hodgepodge of models terribly inspiring
Bottom line
Anthony Capuano has been appointed CEO of Marriott, following the tragic passing of Arne Sorenson. Capuano has been at Marriott for over 25 decades, dependable for world improvement.
With this collection, I’d be expecting it to be business as normal at Marriott, which I guess is much more or considerably less what we were all expecting, for far better or even worse.
What do you make of Marriott’s new CEO select?