Durndord King is hoping to get a refund for his yearly journey insurance policy policy he couldn’t use simply because of the pandemic. Is that doable?
Dilemma
Just before the pandemic, I paid $1,025 for an once-a-year travel insurance coverage coverage by means of Allianz for my spouse and me. She’s in her 70s, and I’m in my 80s. Then COVID-19 arrived together, and we experienced to cancel all the things we prepared to do in Europe. So our policy turned worthless.
I asked Allianz if we could transfer our plan to next 12 months when journey seems to be coming back again. The enterprise provided a 90-working day extension, but it’s crystal clear that there will be no travel for us throughout those 90 days. I’d like your aid to either get a refund for this worthless yearly vacation insurance coverage or have the plan prolonged for a further 12 months when it appears we will actually be equipped to make use of it. — Durndord King, Santa Monica, Calif.
Respond to
I’m sorry you had to terminate your journey to Europe. You would imagine that your vacation coverage would be refundable, but it ordinarily is not.
Allianz travel insurance designs give coverage for any excursions that are a lot more than 100 miles from your home and come about for the duration of the policy’s efficient interval. So it would have also applied to your trips in just the U.S. to take a look at close friends and relatives during the summer months and holidays. If you want to cancel your once-a-year vacation coverage, you can do so for any explanation and receive a prorated top quality refund.
It appears you asked for an extension of your coverage. Allianz was supplying extensions in the course of the pandemic on a circumstance-by-case foundation, so it presented you an excess 90 days of protection. But you informed an Allianz agent you couldn’t use the added 90 times, which is fully understandable.
Vacation coverage providers have some versatility when it comes to requests like yours. You could have appealed to Allianz on the internet (I propose a published charm with any documentation). You could have also appealed to an executive at Allianz. The Elliott Advocacy investigation staff lists the names, numbers, and e-mail addresses in our database.
A gesture of goodwill from Allianz: A refund for your annual vacation insurance plan plan
By the way, I have the exact once-a-year vacation insurance policies plan that you do. It helps make a large amount of sense for tourists who acquire various trips in a yr.
Regretably, the time for a prorated refund experienced currently handed by the time you contacted me, and a 90-working day extension would not have been valuable. The terms of your journey insurance obtain have been distinct, but you were asking the business to bend a rule for the duration of a pandemic. I consider that was a reasonable ask for.
I contacted Allianz on your behalf. A representative reported that as a “one-time consideration” it would refund your approach in comprehensive.
About the Author
