Helios Hotels increase direct bookings and revenue with one single tool

Penni Schewe

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With idyllic locations, right by the Mediterranean Sea in Spain,  Helios Motels have designed a new relaxing and balanced proposal to give a special expertise, all these thanks to a group that strives to the greatest each individual working day to make the keep unforgettable.

Guest knowledge is paramount for the staff at Helios. Digitising Helios’ procedures utilizing SiteMinder’s open hotel commerce platform has been crucial to permitting the business enterprise to design holistic methods centred around guaranteeing each and every guest a personalised and frictionless consumer journey, from their to start with speak to with the hotel online, to the instant they examine out…and beyond. 

Increased efficiencies direct to superior overall performance

Thanks to the digitisation and automation of their procedures, Helios Motels now has a seamless workflow that integrates the PMS, booking motor and the RMS.

Kris Vanaerschot, Main Professional Officer at Helios Accommodations, states “Our prior engineering company didn’t present the likelihood of course of action automation or bi-directional integrations, but since we began working with SiteMinder, the seamless link that the system delivers to our present programs has authorized us to automate processes and keep away from any manual details entry. It is also helped us enhance efficiency throughout the board, for case in point with regards to revenue administration.”

 Thanks to SiteMinder, we are now operating a lot additional efficiently. I have observed an raise in immediate bookings, the revenue has improved, and it has diminished human mistake. Executing my work is now more fulfilling and simpler. Vanaerschot provides.

Technologies as a driver of guest fulfillment

By giving actual-time facts and automated alternatives which bypass guide processes, SiteMinder’s platform has permitted Helios to react nimbly when new prospects and worries arise, together with unpredicted and swift variations in the sector that impact bookings, and visitor preferences and behaviours. In distinct, the organization underlines SiteMinder’s dynamic prices procedure as essential to optimising on the net product sales. 

With SiteMinder’s aid, Helios Motels has managed to raise constructive assessments for just about every of its four distinctive qualities along Spain’s Mediterranean coastline, therefore encouraging loyalty and brand name advocacy. This is just just one illustration of what fantastic lodging companies can attain when empowered by following technology technological know-how, aiding them meet up with and surpass the expectations of today’s digitally savvy lodge visitors

Hold up the great work Helios Resorts!

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